| 1989 | CISD(ASIA) CO., LTD is established to construct and maintain information & communication systems for ITOCHU’s overseas companies in Hong Kong, mainland of China and Asian countries. |
| 1994 | Develop business & accounting system for ITOCHU’s overseas locations. Implemented to approximately 100 locations worldwide. |
| 1997 | Start X.400 Mail service |
| 1999 | Start IT related business service transferred from NCI Hong Kong. |
| 2000 | Start Multi-Language integrated Helpdesk service. |
| 2001 | Construct data communication HUB center. Start to provide high security network services and email services for Asia and mainland China. Start to provide Groupware ASP Service (Earthdomain-ASIA). |
| 2003 | Start operation for Hong Kong Data Center. Carry out SAP R/3 implementation project for ITOCHU’s Global Offices and provide Global ITOCHU offices with SAP R/3 system operation and maintenance service. Develop business system(IBMS : Integrated Business Management System) targeted for Japanese manufacturing and trading industries. |
| 2004 | Start to provide consulting service for implementation of SAP Business One. |
| 2005 | Design & construct Internet VPN network between Hong Kong and mainland of China. |
| 2007 | Carry out SAP R/3 implementation project for Japanese global manufacturer (US, Europe, India). |
| 2008 | Start implementation of SAP Business One for Asian ITOCHU Group companies |
| 2009 | Restructure e-mail infrastructures to provide e-mail service by Microsoft Exchange. |
| 2011 | Relocate Data Center to Tai Po district, Hong Kong. |
| 2013 | Develop finance system as a package and start its implementation. |
| 2015 | Start implementation of hosting service named CCAP(CISD Cloud Application Platform). |
| 2016 | Start to provide cloud-based e-mail service by Microsoft. Start to provide IT security consulting service including e-mail drill for targeted attack. |
| 2017 | Develop business system as a package and start its implementation. |
| 2020 | Carry out SAP S/4HANA G-SAP implementation project for Global ITOCHU Offices. |
| 2021 | Start to provide Workflow infrastructure service with Microsoft Power Platform. |
| 2022 | Launch SAP S/4HANA G-SAP in North America for ITOCHU’s overseas offices. |
| 2023 | Launch SAP S/4HANA G-SAP in Europe. Establish a dedicated team for Cybersecurity measures for Global ITOCHU Offices. |
| 2024 | Start to provide AI service “CISD AI-Agent” for Global ITOCHU Offices. Launch SAP S/4HANA G-SAP in Asia and Oceania. |
| 2025 | Establish the In-house Innovation Organization “Global Tech Center” in Vietnam to drive AIX promotion cross Global ITOCHU Offices. Deploy “CISD AI-Agent” to more than 100 locations and Group companies worldwide. Start to provide cybersecurity service “CISD Cyber Security Standard Platform” for Global ITOCHU Offices. Launch SAP S/4HANA G-SAP in East Asia. |
